2173 Embassy Drive, Lancaster PA

Executive Phone Answering Service

We do things a little differently here at Regency Executive Offices. We don’t believe in the bland, forgettable phone answering service that so many business owners have come to expect. Unlike the other guys, our receptionists aren’t in some crowded call center. They’re RIGHT HERE!

Phone answering service operator

That’s right, your calls are being answered by real receptionists, in a real executive office building.

Our Reception Team is ready to greet your callers with a smile and excellent phone call answering service during all business hours (Monday-Friday from 9am-5pm). Calls are seamlessly transferred to your cell, so your phones are attended to no matter where you are.

Need to hear another awesome perk? If you ever need to hold a meeting in your part-time office space, your guests will be greeted by the exact same in-house receptionist team they’ve come to know and love through the phone!

close up photo of call center agent

Our phone answering service is personalized to your needs. Here’s how it works:

  • Our receptionist service will answer your calls during our business hours, then transfer calls either directly to you or to your personalized voice mail box.
  • We provide automated phone answering after regular business hours.
  • You enjoy 24 hour voice mail and message retrieval.

Click here to see Professional Receptionist Service plans and pricing

Contact us to sign up and enjoy all these great benefits for a fixed monthly fee.

Please Note: Friendly, personalized phone answering is included when you rent a Full-Time Office from Regency Executive Offices.


What Makes Our Phone Answering Service the Best?

Our executive phone answering service offers unparalleled professionalism and functionality, crucial for enhancing business communications. Each call handled by our phone answering service is answered by a trained receptionist who provides personalized attention. This ensures every caller feels valued, fostering satisfaction and maintaining a professional image.

We integrate advanced telecommunications technology into our phone answering service, which includes features like call forwarding, voicemail-to-email transcription, and customized greeting options. These capabilities ensure efficient and effective call management, providing a seamless communication experience for your clients.

Some Secretaries
Secretary Answering the Phone

Our phone answering service is designed to be flexible and scalable, capable of accommodating businesses of any size. From basic message-taking to comprehensive call handling, our phone answering service is tailored to meet your specific needs, improving focus and productivity by minimizing interruptions.


Moreover, opting for our phone answering service cuts down hiring and training in-house staff costs. With 24/7 availability, our dedicated team ensures that no call is missed, making our phone answering service a strategic choice for businesses aiming to enhance their connectivity and professional presence; pair it with our executive office spaces to boost your business even further.


How to Choose the Right Answering Services for Your Business

Selecting the right answering services is crucial for ensuring that your business communications are handled professionally and efficiently. Here are key factors to consider when choosing an answering service:

Customization

Your answering services should offer customizable solutions that can be tailored to the specific needs of your business. Whether it’s scheduling appointments, handling customer inquiries, or managing orders, the right answering service will adapt its services to suit your operational requirements.

Technology

The technology behind your answering services should be robust and reliable. Look for answering services that utilize advanced telecommunications systems to ensure that all calls are handled smoothly and efficiently. Features like digital call forwarding, CRM integration, and real-time message delivery can greatly enhance the functionality of your answering service.

Professional Staff

The quality of your answering services largely depends on the professionalism of the staff. Ensure that the answering service you choose employs well-trained, courteous professionals who can represent your company effectively.

Availability

A good answering service offers 24/7 availability. This is essential for businesses that receive calls outside of normal business hours or operate in different time zones. Continuous coverage ensures that your business is always reachable, enhancing customer satisfaction and trust.

Cost Efficiency

Evaluate the cost-effectiveness of potential answering services. The right answering service should offer competitive pricing without compromising on quality or feature richness. Assess the value each answering service brings compared to its cost.

Scalability

Your answering service needs may change as your business grows. Choose an answering service that can scale up services as your call volume or service requirements increase.

By considering these factors, you can select an answering service that meets your current needs and supports future growth. A well-chosen answering service becomes a seamless extension of your business, enhancing your professional image and operational efficiency.


Connect with Our Professional Answering Service Today

Ready to transform how your business handles phone calls? Our expert answering service is here to ensure that every call is managed with precision and professionalism. By partnering with us, you gain access to top-tier receptionist services, designed to enhance your customer interactions and streamline your communication processes.

Don’t let another important phone call slip through the cracks. Whether you’re dealing with high volumes of calls or need after-hours coverage, our service is tailored to meet your needs. Let us handle the phone calls while you focus on growing your business.

Contact us today to learn more about how our answering service can benefit your company. Sign up now and experience the difference professional handling of phone calls can make. Join the many satisfied businesses that have already enhanced customer service with our reliable, efficient answering service.