Schedule Tour

Privacy Policy

Regency Executive Offices (“Regency,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.regencyexecutiveoffices.com (the “Site”), contact us, tour our space, rent an office, meeting room, or virtual office, or sign up to receive text messages from us. It also explains how we use and protect that information and the choices you have.

By using the Site or our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you give us. When you fill out a form on the Site, call, text, or email us, schedule a tour, or sign an agreement, we may collect:

  • Name, email address, phone number (including mobile number), and mailing address
  • Company or business name
  • The type of space or service you are interested in, preferred dates, and any details you share in your message
  • Billing and payment information needed to process rent and service fees
  • Your text messaging consent and opt-in records

Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser and device type, pages viewed, time spent on pages, the website that referred you, and marketing campaign details (such as UTM parameters) through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and requests for information or pricing
  • Schedule and confirm tours, meeting room bookings, and appointments
  • Set up, manage, and bill your office, meeting room, or virtual office agreement
  • Send service messages such as appointment reminders, booking confirmations, mail and package notices, and account updates
  • Send marketing messages, only where you have agreed to receive them
  • Improve the Site, our services, and our advertising
  • Prevent fraud, protect our business, and comply with legal obligations

SMS and Text Messaging

If you give us your mobile number and check the consent box on our forms, or otherwise agree to receive texts, Regency Executive Offices may send you text messages about your inquiry, tours, bookings, account, and occasional offers. Consent to receive text messages is not a condition of renting space or buying any service.

  • Message frequency: Message frequency varies based on your inquiry and account activity.
  • Costs: Message and data rates may apply.
  • Opt out: Reply STOP to any message at any time to stop receiving texts. You will receive one final message confirming you have been unsubscribed.
  • Help: Reply HELP for help, or contact us at 717-399-7733 or [email protected].
  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your mobile number only with the service providers that deliver our text messages (such as our messaging platform and telecom carriers), and only so they can send messages on our behalf.

How We Share Your Information

We do not sell or rent your personal information. We share it only as follows:

  • Service providers: Companies that help us run our business, such as website hosting, customer relationship management (CRM) and messaging platforms, scheduling, email, payment processing, and analytics. They may use your information only to provide services to us.
  • Legal reasons: When required by law, subpoena, or court order, or to protect the rights, property, or safety of Regency, our clients, or others.
  • Business transfers: If Regency is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
  • With your consent: In any other case where you have given us permission.

As stated above, text messaging opt-in data and consent are never shared with third parties for marketing or promotional purposes.

Cookies and Analytics

The Site uses cookies and similar tools to remember your preferences, understand how visitors use the Site, and measure our advertising. These may include Google Analytics, Google Tag Manager, Google Ads, and the Meta (Facebook) Pixel. These providers may collect information about your visits to the Site and other websites.

You can block or delete cookies in your browser settings. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage ad preferences at adssettings.google.com and in your Facebook ad settings. Some parts of the Site may not work properly if cookies are disabled.

Data Retention and Security

We keep your information for as long as needed to respond to you, provide our services, and meet our legal, tax, and accounting obligations. When it is no longer needed, we delete it or store it securely.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections on the Site and access controls on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

  • Text messages: Reply STOP to any text to opt out at any time.
  • Emails: Click the unsubscribe link in any marketing email. We may still send you service and account emails.
  • Access, correction, and deletion: You may ask us to tell you what personal information we hold about you, correct it, or delete it, subject to any records we must keep by law or under your agreement with us.
  • Do Not Track: The Site does not currently respond to browser Do Not Track signals.

To make a request, contact us using the details below. We will respond within a reasonable time and may need to verify your identity first.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

The Site may link to websites we do not operate, such as Google Maps or social media pages. We are not responsible for the privacy practices of those websites, so please review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the Effective Date above. Your continued use of the Site or our services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

Regency Executive Offices
2173 Embassy Drive
Lancaster, PA 17603
Phone: 717-399-7733
Email: [email protected]
Website: https://www.regencyexecutiveoffices.com